Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specifications for the best fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your package departs our warehouse.
Can I modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request any changes.
Do you ship internationally?
Yes, Glowny ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for installment payments.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.